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Please correct the following errors and try again
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Frequently Asked Questions
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Login/Password (3)
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Your username assigned by PlexusAU is typically the same as your Participant ID with PlexusAU and cannot be altered or changed. Your Username/Password will also be provided to you within the registration email
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Your registration email will be sent to the email address that is associated with PlexusAU profile. If you have not received your registration email, please check your spam folder. If you have checked your Inbox as well as your spam folder and still have not received the email, please contact customer support to verify the email address associated with your account.
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If your PlexusAU account has been created and you should have received an email from [email protected]. To activate your account, simply go to https://au.plexus-pay.com and enter login details as listed in the received email, which looks like this:
Dear David Hines, A PlexusAU account has been created for you. To access your account, please click the link provided below: https://au.plexus-pay.com Username: as listed in the email Password: as listed in the email
During account setup, please make sure to select your preferred language for both PlexusAU interface and future email notifications.
You are also welcome to contact our Customer Support and request a language change to your profile; Customer Service rep can also resend a copy of the welcome email in Spanish.
URL: Click Here
Phone: 1-866-844-5682
Email: [email protected]
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